Logging in to https://connect.xfinity.com is usually a good starting point. If that doesn't work, please post back with a more complete description of the problem you are having.
Good afternoon user_0w981g. We appreciate you reaching out through our Xfinity Community Forum. Have you had a chance to review @BruceW suggestion? Are you having trouble accessing your email on the Xfinity website directly? Or are you experiencing issues on a third-party application (ie: Outlook, Mail for Apple, Mail for Android, etc.)? Please let us know, so that we can provide further assistance.
BruceW
Gold Problem Solver
•
27.4K Messages
2 days ago
Logging in to https://connect.xfinity.com is usually a good starting point. If that doesn't work, please post back with a more complete description of the problem you are having.
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XfinityJon
Official Employee
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1.4K Messages
4 hours ago
Good afternoon user_0w981g. We appreciate you reaching out through our Xfinity Community Forum. Have you had a chance to review @BruceW suggestion? Are you having trouble accessing your email on the Xfinity website directly? Or are you experiencing issues on a third-party application (ie: Outlook, Mail for Apple, Mail for Android, etc.)? Please let us know, so that we can provide further assistance.
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