Visitor
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3 Messages
LOST PHONE
I lost my I phone and was sent android replacement and it was added as a second line so now I have two lines in my account, one iwth lost iphone with old number and, now one with new android with new phone number. I dont know why though . I want to put old number onto my new android but rep ins tore sdaid I cant . I wanted to buy new iphone from store and put old number on it but store rep said I cant? Why not? [Edited: All Caps]
XfinityOrlandoM
Official Employee
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2.4K Messages
8 days ago
@user_5ktsfs
Thanks for reaching out to us, we apologize for any inconvenience. Have you tried reaching out to our awesome Xfinity mobile agents via 1-888-936-4968 or https://www.xfinity.com/support/contact-us ?
Our awesome Xfinity mobile agents will beable to address all your concerns and get your account straightened out.
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