Visitor

 • 

1 Message

10/21/2026 1:14 AM

Lost phone service after activating iphone 12 mini (from iphone SE)

Got iphone 12 Mini activated (I think), but no phone service on either that or the old Iphone SE 3rd generation now.
Can't even use phone through Mac Air because of this situation.

No internet now on SE, but do have internet on 12!

Oldest First
Selected Oldest First

Official Employee

 • 

4K Messages

2 hours ago

 

Hello, user_df4997! Thank you for reaching out to us here for help troubleshooting your iPhone 12 mini. You've reached the right place. Can you walk me through the steps you've taken and if you're network name is showing when searching for a signal and trying to connect?

How do I activate my mobile phone or tablet with Xfinity Mobile?

 

forum icon

New to the Community?

Start Here