Visitor

 • 

1 Message

Tuesday, March 17th, 2026 9:14 PM

Lost my phone number

Xfinity disconnected my phone last nite and says it cannot be retrieved. 

Oldest First
Selected Oldest First

Official Employee

 • 

2.1K Messages

12 hours ago

Helo, @user_c2f6e6 thank you for reaching out over Xfinity Forums. I know how important it is to maintain your number, and wanted to check in with you to see if you were able to get the number back. If you're still needing assistance please let me know, I'd like to help with the number retrieval. Please follow up at your conveneince, if you still need assistance this will be helpful?

- Is the number a Xfinity Voice home phone number or Xfinity Mobile number?
- Was the number ported over to another provider?

forum icon

New to the Community?

Start Here