Is there a way to get autopay option removed from xfinity mobile account?

I notice that the Internet side does not force you to use autopay. Why is mobile being forced to use autopay? Can we opt for that option to be removed?

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DreamSayerZ

Problem Solver

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447 Messages

2 months ago

@user_m86dx1 You can’t turn it off. You can pay it before the autopay date if you want to select when the payment occurs.

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user_jn79wz

1 Message

@DreamSayerZ yes im aware of paying it early is an option but thats not my issue. Just not fond of autopay…thanks though

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2 months ago

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XfinityBenjaminM

Official Employee

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1.2K Messages

2 months ago

user_m86dx1 Thank you for reaching out! The information that our awesome Community Problem Solver @DreamSayerZ provided you is correct. Auto Pay is enabled by default and there is no way to turn that off. You are welcome to make a one-time payment prior to the date your Auto Pay would trigger if you would like.

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user_m86dx1

2 Messages

@XfinityBenjaminM Yes i am quite aware that paying the bill before is an option...sadly not everyone likes autopay. Doesn't make sense to allow internet to remove it but not mobile. Not cool

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2 months ago

0

Devices

user_m86dx1

Is there a way to get autopay option removed from xfinity mobile account?

DreamSayerZ

user_jn79wz

XfinityBenjaminM

user_m86dx1

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