Visitor
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5 Messages
Is it possible to call an xfinity smartwatch from a verizon phone line?
I have an inactivated Xfinity mobile line. I ALSO have a Verizon mobile phone line.
I want to
1. buy a smartwatch device myself or through Xfinity, then
2. get a smartwatch line for it through Xfinity, then
3. call the smartwatch line from my Verizon line
Is this even possible?


Accepted Solution
XfinityMarshante
Official Employee
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1.1K Messages
7 hours ago
Hello @NewKryptonite, thank you for taking the time to leave a post. I completely understand why you’d want to be sure everything will work exactly as planned. Smartwatches and using multiple carriers can definitely feel confusing. The good news is that you can call an Xfinity Mobile smartwatch line from a Verizon phone line, as long as the smartwatch has its own active cellular line through Xfinity Mobile. Calls will work just like calling any other mobile number, regardless of the carrier. To set up a smartwatch, there needs to be an active, regular phone line on your Xfinity Mobile account, as each smartwatch must be paired with an active phone line during activation. Then a smartwatch line can be added. Once activated, the smartwatch can function independently. It’s also important to note that smartwatch lines are assigned their own new number based on your home address, and existing phone numbers can’t be transferred or ported to a smartwatch plan. I hope this helps bring some clarity, and I’m happy to answer any questions you may have along the way.
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