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Monday, September 9th, 2024 10:08 PM

iPhone 15 pro swap for 16

My daughter needed a phone asap. I got her a 15pro for $1k. I get the phone on 9/9 and the new iPhone 16 cost &

$800 on 9/13. Can I return the 15 pro and get the 16 with minimum issues?

New Poster

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6 Messages

2 months ago

If you haven't received the phone yet you could possible cancel, however the iPhone 16 is PREORDERS on the 13ths, you still wouldn't have the phone until the following friday at the earliest IF you get a preorder in on time.  

(edited)

Official Employee

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1K Messages

2 months ago

 

user_ddj94s Here is a great link https://www.xfinity.com/support/articles/returns-and-exchanges that will show you how to do any returns/exchanges.

 

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