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Thursday, October 17th, 2024 4:28 PM

iPhone 13 trade-in

Having a difficult time getting my $500 credit for my iPhone 13 trade in. Used Xfinity chat twice and they direct me to Assurant With no success.

Official Employee

 • 

1.6K Messages

1 month ago

@user_ngb1hk Good morning, thank you for reaching out today! I do have to apologize though; due to account security reasons we cannot help with this issue over social media. For assistance with this matter, please give us a call at 1 (888) 936-4968 or chat online at https://www.xfinity.com/xfinityassistant/?channel=xMobile and one of our experts will be happy to look into this for you!

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