Skip to main content
user_62s8iy
1st Topic

Visitor

 • 

1 Message

Tuesday, September 16th, 2025

Intelligence?

The AI assistant from xfinity is all artificial, no intelligence. A complete waste of time and an insult to me as a customer. Completely unhelpful. I'm trying to get help with one thing and so frustrated that I can't wait to switch carriers. 

Question

 • 

Updated 

16 hours ago

5

1

0

Oldest First
Selected Oldest First
XfinityMartyR

Official Employee

 • 

2.6K Messages

16 hours ago

user_62s8iy We appreciate you reaching out to us over our Xfinity Community Forums. I'm sorry to hear you are unable to gain assistance from the Xfinity App or Xfinity Assistant. We would be more than happy to help get you pointed in the right direction. Please provide a summary of your issue, so the Community can have an understanding of your concerns. 

 

0

0

forum icon

New to the Community?

Start Here