Insurance

You can check if you have an Xfinity mobile protection plan by reviewing your monthly billing statement, checking your device details in the Xfinity App, or logging into your account online.

Where to Look

• Billing Statement: Look at your PDF bill or online statement to see if a monthly charge for "Xfinity Mobile Care" or "Device Protection" is listed under your device charges.

• Xfinity App or Account Online: Sign in, go to the mobile section, and select your specific device to view its active features and added insurances.

• Xfinity Mobile Care App: Open or download the app on your phone to see if your device is recognized as actively covered under a protection tier.

• Customer Support: Call Xfinity Mobile support directly at 1-855-884-9771 to verify your coverage status.