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user_1lgtwo
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Visitor

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3 Messages

Wednesday, June 24th, 2026 12:02 PM

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Incorrect mobile number

This is a screen shot from my iPhone it shows my number as [Edited: "Personal Information"]. This incorrect.
My number is [Edited: "Personal Information"].

I have tried several times to get this resolved and have had no success.

Can someone please help!


image.png

Question

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Updated 

3 hours ago

 • Edited

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XfinityGabriel

Official Employee

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3.3K Messages

9 hours ago

 

user_1lgtwo, Hi there! Thanks for reaching out. I can understand the frustration caused by dealing with getting your number corrected as a mobile iPhone user myself. I am sorry to learn about this experience. You've reached the right team. Over social media, our team of experts is happy to help get this sorted out. To get started,

would you mind sending us a direct message with your first/last name and full address by clicking the "direct message" icon on the upper right page of the forum page? Once you click on that, click the "Start new conversation" (pencil and paper) icon. In the 'To:" line, input our shared handle "Xfinity Support" to send us a direct message so we can take a closer look.

 

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