1 Message
IMEI Not compatible
Hi,
so I got a free line with my xfinity internet. Now I want to activate my phone but the IMEI compatibility check tells me that my IMEI for my unlocked Samsung Galaxy S20 is not compatible. So I called xfinity a week ago where the first representative just hung up on me after talking to his supervisor. The second one told me after talking to his supervisor that he will fix it until yesterday and send me an Email or call me. Nothing happened. Is there someone here from xfinity that can help me?
Thanks <Edited: "Personal Information">
XfinityJosephA
Official Employee
•
1.8K Messages
4 months ago
user_27qg74 feel free to send us a direct message since you already reached out to us. Our team can follow up on the pending work and collaborate with right team if needed. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page.
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