Visitor

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3 Messages

Saturday, May 9th, 2026 12:46 PM

Closed

IMEI coming up not compatible

I am doing a body my device is unlocked I checked compatibility with ATT & Tmobile my device works fine on their their network I have  a Flip 7 on Verizon network I need assistance to bring my phone back

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Official Employee

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4.2K Messages

19 days ago

@user_rkbjb6 Thanik you for taking the time to reach out to us here on our Xfinity Forums. Can you please clarify how we can help you? Are you looking to bring a line to Xfinity Mobile, or is this a device unlock request?

Visitor

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3 Messages

My question has been answered thank you

Visitor

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3 Messages

@XfinityBillie​ accepted answer

Official Employee

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2.3K Messages

@user_rkbjb6 thank you for taking time to follow up. We appreciate you confirming you were able to get your questions answered regarding the Bring Your Own Device, that stays with the Xfinity Forum spirit. If you need assistance with anything new, please create a new post. Our team is available 7 days a week between 6am - 1am ET for employee support, have a nice day. 

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