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1 Message

Thursday, November 20th, 2025 1:59 PM

IMAP password

I keep getting a pop up that the IMAP Comcast password is incorrect. 
but it’s not 

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Official Employee

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4.5K Messages

1 day ago

Hello user_7djfox! Thanks for visiting our Xfinity Forum, and we appreciate you being a customer with us. My team is here to support you. Just to be sure, are you still getting a pop-up that the IMAP Comcast password is incorrect?

 

Gold Problem Solver

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26.9K Messages

1 day ago

... the IMAP Comcast password is incorrect. ...

If you are using Comcast's servers (mail.comcast.net, imap.comcast.net, and smtp.comcast.net), the email password is the same as the password you use to log in to a Comcast/Xfinity web page or app. There is no separate "IMAP password". If you need to reset it, see https://www.xfinity.com/support/articles/changing-or-resetting-your-password. If you change it online you'll also have to update it on any devices, apps, and programs (email, Xfinity app. etc.) that use it.

If you are accessing a Comcast.net email account that has been migrated to Yahoo, you would use their servers (pop.mail.yahoo.com or imap.mail.yahoo.com, and smtp.mail.yahoo.com), and the email password is the same as the password you use to log in to Yahoo.com. 

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

(edited)

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