I want a different cellular device NOW

My cell phone i just got less than a month ago is a rip off. It's 4GB of ram instead of 6GB like advertised. And you're charging me $399 for a $79 phone anywhere else.

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user_t9tw46

5 Messages

10 months ago

This is maybe the worst device I've ever owned in my entire life

1

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XfinityThomasB

Official Employee

•

1.4K Messages

Hello user_t9tw46

Thank you for reaching out. Very sorry that there was confusion on the phone. Our Xfinity Mobile team is great, I am sure if you reach out they will be able to clear this up. I included the various methods you can use to reach the team here below.

SMS Text Message: 1 (888) 936-4968
Phone: 1 (888) 936-4968
Chat: https://www.xfinity.com/xfinityassistant/?channel=xMobile

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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10 months ago

0

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user_t9tw46

I want a different cellular device NOW

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