Hello @user_9q193u, thank you for taking the time to leave a post. Sorry to hear that you need to transfer your mobile services. I understand you're looking to transfer your phone number and need the 6-digit transfer PIN. You can typically find this in the Xfinity app by selecting Services, then Mobile. From there, tap on the phone number you want to transfer and scroll to the bottom of the page. You should see the option to "Transfer or Cancel This Line," where you can begin the process and obtain the information needed for the transfer. If you're unable to locate the option or run into any issues, please let us know, and we'll be happy to help further.
XfinityMarshante
Official Employee
•
1.3K Messages
2 hours ago
Hello @user_9q193u, thank you for taking the time to leave a post. Sorry to hear that you need to transfer your mobile services. I understand you're looking to transfer your phone number and need the 6-digit transfer PIN. You can typically find this in the Xfinity app by selecting Services, then Mobile. From there, tap on the phone number you want to transfer and scroll to the bottom of the page. You should see the option to "Transfer or Cancel This Line," where you can begin the process and obtain the information needed for the transfer. If you're unable to locate the option or run into any issues, please let us know, and we'll be happy to help further.
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