I need a transfer PIN

Like other complaints I have read online, I have not been able to get a transfer PIN and I believe this is an intentional act on Comcast/XFinity's part.

I have been trying since October 2nd.

[Edited: "Personal Information"]

When I log onto the Xfinity mobile site, I get a message that says I have no devices.

Please provide me with a transfer PIN.

Thank you,

Valerie [Edited: "Personal Information"]