Visitor
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1 Message
I need a return label to ship back a phone. The phone is Pixel 11 pro. The label provided is expired.
As stated in the subject. I am struggling to get simple replacement Fedex Label to return my phone. The original label expired and I need to get a new Fedex label. The back office team is taking an excessive amount time for a simple request.
XfinityJoe
Official Employee
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1.6K Messages
1 month ago
Hi there @user_v29onl our team would be happy to review any open tickets and assist in any way we can.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click "Direct Message"
Click the "Start new conversation" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing, a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it. See the link below for an example
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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