Visitor
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2 Messages
I have requested Xfinity to cancel my mobile device now I am receiving a very high final bill.
I have not even been able to use my devices in months. Back in April I requested that my mobile service be canceled. However, I am seeing a final bill for a very high amount. I have 0 usage and was told my mobile services would be canceled. Why am I still being charged?
user_afqaqo
Visitor
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2 Messages
1 hour ago
I'd like to add I always have a very hard time getting a hold of a representee and when I do they try to upsell me. Which I feel I was even lied to about the plan to begin with and very disappointed with Xfinity mobile. I have been a customer for over 8 years now. I do not even use these phones, a sboth broke shortly after getting them. I should not continued to be charged for something I can't use and asked to cancel.
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