Visitor
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1 Message
I have a device with a SIM card that needs to be unlocked.
The device has been paid in full already; I just want to be able to use another SIM card while I am abroad.
Visitor
•
1 Message
The device has been paid in full already; I just want to be able to use another SIM card while I am abroad.
XfinityQuemekia
Official Employee
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479 Messages
6 days ago
Hello @user_7gq0p0 I hope the day has been treating you well! Thanks for reaching out about your mobile concerns. Have you confirmed your device is eligible to be unlocked?
https://www.xfinity.com/support/articles/eligible-to-unlock-phone.
Let us know if you still need assistance.
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