I get the message An internet coonnection is needed to access the app when I try to open the xfinity app on my iphone. Is this spam?

Thanks for meeting us here in our community, @user_7gdv6l, about the message while trying to access your Xfinity app on your iPhone. We're happy to help. We're not sure about the message you're getting. Can you tell where it's from? Could it be your iPhone or your mobile carrier? You're welcome to delete the Xfinity app and download it again in case an update is needed for it to work properly.