Visitor

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1 Message

Monday, September 8th, 2025

I am not receiving emails on my phone

I have not received emails on my phone since 9/1/2025.  I have logged on to my computer, and through xfinity.  I have however received messages in my spam folder.

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Official Employee

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1.6K Messages

2 months ago

Hey there, @user_kmxenu! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about the experience with your emails. How are you accessing the email? Are you using a third party mail client? 

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