Hello, @user_yhbb8w! Thanks for coming to our Xfinity Community Forum with your device questions. Our team is awesome to work with because we'll always do whatever we can to help :) To clarify, are you currently an Xfinity Mobile customer?
user_yhbb8w Awesome, if this was a device you purchased from us. You can check out this page to see what is needed to unlock it.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinitySara
Official Employee
•
1.6K Messages
2 days ago
Hello, @user_yhbb8w! Thanks for coming to our Xfinity Community Forum with your device questions. Our team is awesome to work with because we'll always do whatever we can to help :) To clarify, are you currently an Xfinity Mobile customer?
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