Horrible customer service

I think I have spent enough time on this that I should be getting a paycheck from Xfinity. There’s an open order on my mobile account. That’s been going on since February of this year. That’s eight full months. I have been on the phone dozens of times for an hour an hour and a half at a time I’ve been on chat a dozen times I’ve been into the local Xfinity store. No one can help me with this so I can’t make any changes to my account whatsoever. It’s always just pending. I hear 5 to 7 days 5 to 7 days 7 to 10 days last person I’ve talked to you said it would be all corrected in 24 hours. Well guess what here we are not fixed after spending another hour and a half on the phone this evening they told me a supervisor would call me back within 5 to 10 minutes shocking no phone call. I am so disgusted with Xfinity. I am seriously considering canceling every single line I have which is extensive it’s six lines plus iPads watches and my Internet and just picking up and going somewhere totally else because at this point I have zero faith that this will ever be fixed