Visitor

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1 Message

09/22/2026 4:18 PM

Help woth Extension device

NO consistent signal in bedroom; trying to add an extension device.

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Official Employee

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2.6K Messages

1 hour ago

Hello, @user_8qdper thank you for reaching out over Xfinity Forums. Being a remote worker myself I understand the importance of having your home network extend through the home. I've purchased a few of the WiFi extenders myself, they have been great and can typically connect to my WiFi signal outside in my yard as well when I'm doing yard work and want to listen to music and no use phone data. 

I'd definitely like to assist if you're still needing assisting with adding an extender to the account, it is helpful to know if you already have one and trying to sync to the account or needing to purchase?

WiFi extenders can be purchased in 1 or 2 packs here: https://www.xfinity.com/learn/internet-service/wifi/wifi-extender

If you already have the Xfinity WiFi extender(s) this helpful document walks through setting it up: https://www.xfinity.com/support/articles/activate-xfi-pod-with-xfi-app

We also have our Xfinity Pro WiFi Extender plus battery back up that is a monthly charge on your statement: https://www.xfinity.com/learn/internet-service/xpro

Please let know if that was helpful, and if you still need assistance I'm here to help. 

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