Visitor
•
1 Message
Help with my broken phone
Hello, My phone felt and it is broken since yesterday and I am no longer to make or receive call. I went to 2 Xfinity centers and they could not resolve my issue because I have a prepaid Plan. I need help because the AI Assistant could not help me
DreamSayerZ
Problem Solver
•
1.1K Messages
2 days ago
If you have an Xfinity Mobile Plus plan, your phone might be covered. Get started here; https://fastclaim.com/xfinitymobile
0
0
XfinitySean
Official Employee
•
1.1K Messages
9 hours ago
Hi there, and thanks for joining us here in the community forums, user_4yuwb6! I'm sorry to hear that your phone was broken. It sounds as though you may be using NOW Mobile, and if so, you would need to reach out through the NOW Support Center for assistance.
0
0