Visitor

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1 Message

Saturday, August 15th, 2026 5:46 PM

Have not received 2 prepaid gift cards

We purchased 2 iPads and a watch on April 21, 2026. Were told we would receive them after 90 days. They still have not arrived. 

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Official Employee

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1.5K Messages

11 hours ago

Good morning @user_2b3aca. If you head over to https://www.xfinityincentivetracker.com/track, you should be able to check the status of your prepaid gift cards. Let us know if you run into any issues or have any questions. 

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