Frequent Visitor
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8 Messages
Getting service today but need to change
I am getting my Xfinity Mobile service today, my equipment arrives. I was going to port my number out from Google FI, but changed my mind now and want a new number. How do I go about doing that? I have tried to do an online chat, but all I get is the useless AI chat bot thing which doesn't help at all. I guess Xfinity does not have live chat anymore. But once I get the stuff today how do I get a new number for it?
DreamSayerZ
Problem Solver
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614 Messages
2 months ago
@enigma96 I would give them a call at this number 1-888-936-4968.
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XfinityKei
Official Employee
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1.2K Messages
2 months ago
@enigma96 I'm sorry to hear you had issues with using the chat. The best way to change your number is to call in directly to our Xfinity mobile team at (888) 936-4968. Have you had the chance to call our mobile team?
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