Visitor
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1 Message
Galaxy S23 Ultra Esim issue
I'm having difficulty downloading a new esim onto my Ultra. I've got the xfinity mobile logo on my phone now. My account says that the esim is paired with my Ultra but under my sim card manager it still shows unknown number.
XfinityJamesC
Official Employee
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3K Messages
3 hours ago
Greetings, @ I hope your week has been treating you well. I appreciate you taking a moment out of your busy day to leave a post on our community forum about this eSIM issue, and I want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved.
It may take some time for the system to update. Are you able to make and receive calls on your S23 Ultra, or is it giving the "SOS" notification?
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