U

Visitor

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1 Message

Friday, April 18th, 2025 5:34 PM

for a superviser

I have talked to at least 10 of your agent and they have not been able to help me so i want to canceal my mobile phone just done

Official Employee

 • 

2K Messages

22 days ago

 

user_726a77 Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear that you are having difficulty getting the assistance you need and we'll be happy to help. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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