fed ex shipping issues

online order 7/27 expected delivery by fed ex 7/29 only to find out package was delivered to Newburgh ny i believed device would be delivered to address on account i called your support and fed ex believed it was solved xfinity customer service told me they discussed it with fedex for delivery 8-4-26 ok than no delivery than i called xfinity again on 8-5 to escalate talking to a supervisor but he only spoke in circles telling me fedex is now responsible for the package im xfinity customer not fedex i asked him to cancel online order and take responsibility for there contract with fedex him refused to resolve the issue only repeated what everyone else said