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Wednesday, December 18th, 2024 2:31 AM

Exisiting Xfinity Mobile customer

Can an existing Xfinity Mobile customer purchase their phone from elsewhere and have it be their Xfinity Mobile phone? If so, can they keep their phone number? Google has better trade-in and price. 

Problem Solver

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665 Messages

2 months ago

@TNEB As long as the phone you are purchasing is compatible with Xfinity Mobile, you can have your number switched to that phone.

(edited)

Official Employee

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1.4K Messages

2 months ago

Hello @TNEB, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. You can find out more info about Xfinity Mobile BYOD here and the steps to check if a phone is compatible with our network. 

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