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user_25qawo
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Wednesday, June 4th, 2025

Estimated monthly payments

Why does it display an estimated monthly payment when going to upgrade my phone via the app, then when you click the details it says estimated monthly payment increase? That is a huge distinction. Doesn’t that seem like deliberate customer harm?

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2 months ago

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XfinityVianney

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2 months ago

 

user_25qawo, I appreciate you taking the time to create a new post. The price could be changing based on a few factors, like trade-in or even adding taxes. Does it give you a breakdown at the final screen? 

 

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