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Thursday, March 5th, 2026 9:27 PM

Esim issues

I just bought a refurbished galaxy watch 5 pro. Xfinity won't activate saying that the watch is locked to another carrier. Yet when I went to imei checker on the web it shows as unlocked 

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Official Employee

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3K Messages

5 hours ago

Hi there. @user_ls6qjn Thank you for taking the time to reach out regarding your watch being locked to another carrier. Since it's been a few days since you last posted, we're you able to get assistance? We'll be here if you need further assistance.-Richard

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