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Monday, January 29th, 2024 7:07 PM

Discontinued apps still showing on phone

Not sure what's going on, but I do not have the Xfinity Mobile + Xfinity My Account apps on my phone. I've looked everywhere, and I can't find them. However, yesterday the two apps started showing on my homescreen. I cannot delete, hide, nor can I open the apps. The are broken. How do I get them off my phone? 

Official Employee

 • 

793 Messages

5 months ago

Hello @user_yarrl0. We integrated our apps into one app now. Please utilize the Xfinity app to control all of your services.

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