Device Payment Plan Statement

Question

I have been trying to get DPP statement since 2 months now, called more than 20 times, visited 2-3 stores, I still didn’t get it yet. Why is it that difficult to get the same statement that you also need when someone switches in to xfinity from another provider, Is this a kind of vendetta?

XfinityBrianH · Answer

user_wyt7a1 Thank you for reaching out with your concerns. You can view your Device Payment Plan balance by logging into your account online and following these instructions:

Log into Xfinity using a Primary or Manager Xfinity ID.

Go to Billing & Pay in the top menu and select View Bill & Transaction History.

Select Bill Details to see your current charges.

Under Current Statement, click Statement PDF to download and view your full monthly bill, which lists your device installment balance and remaining payments.

Devices

user_wyt7a1

Device Payment Plan Statement

XfinityBrianH

New to the Community?