Visitor
•
2 Messages
Credit Freeze Issue
In trying to purchase two iPhone 18 pro max phones, a credit check was pulled when there was a freeze. Now I’m unable to receive financing despite having an excellent credit score. Can you please override the hold and re-run the credit check so that I may move ahead with my purchase?
XfinityMatthew
Official Employee
•
2.3K Messages
5 days ago
Hello @AccordingCloud22 Thanks for reaching out. We can give it a shot on our end and try escalating if necessary. I see you already direct messaged us and can continue with you there.
1
0