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Tuesday, March 31st, 2026 6:56 PM

Connecting to my phone

I'm trying to connect to my Android phone

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Official Employee

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3.1K Messages

2 days ago

 

user_acr64, Hi there! Thanks for reaching out. 

I’m happy to help with that. When you say you’re trying to connect your Android phone, can you share a bit more about what you’re connecting to? For example, is it:

  • Connecting to your home Wi‑Fi network
  • Pairing with another device (like a TV or cable box)
  • Using an app or feature that isn’t loading correctly

Also, let us know what happens when you try to connect, are you seeing an error message, or does it just fail to connect? With a little more detail, we can narrow this down and get you pointed in the right direction. Here is also a great link here for more details connecting to Xfinity Wifi with an Android Phone. Please let me know if this helps.

 

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