Visitor
•
1 Message
Complaint
Mobile department has been ZERO help 2 weeks, 5+ hours on the phone. And then they just close tickets with no explanation other than " sorry couldn't approve this request,ticket closed" just trying to get a phone upgrade.
XfinitySeth
Official Employee
•
1K Messages
13 hours ago
Howdy user_4n52hh! I appreciate you joining us in our community for help with your Xfinity Mobile concerns, and you're in the right place! Above all, we always want to make sure you get the support you need in a timely manner. Can you start by telling us about the mobile concerns you're having? The more information we have, the better!
0
0