Visitor
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1 Message
Comcast currently unavailable" when adding your Comcast email to iPhone and iPad
Yesterday afternoon both my IOS devices stopped receiving emails from comcast. I tried everything, even went as far as deleting the mail app and trying to reinstall comcast mail service but when I do I get "Comcast currently unavailable". I called Comcast but couldn't get a human on the phone, I called Apple and they tried everything they thought could be causing the issue but I still get the error. I have the latest version of IOS and am not running any VPN. I read some of the older posts and they seem to be more related to VPN which is not the case for me. It is strange that it started on both my IOS devices (iPhone and iPad) at the same time. I can logon successfully and get email if I use a browser on my iPhone and iPad. I am at a loss at this point, any help would be appreciated.
XfinityEmilyB
Official Employee
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2.4K Messages
4 months ago
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user_658a36
Visitor
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1 Message
4 months ago
It seems IOS 15.8.4 could be knocking out comcast email. Two iphones, same model, one with latest OS, one with not. Updated phone now say Comcast unavailable.
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user_qyfhn2
Visitor
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1 Message
2 months ago
I'm having the same issue on my iphone and Macbook pro. I can't get my comcast emails. First said my IP address was blacklisted, so I deleted my VPN. Now it says Comcast is not available. I tried deleting the email account but now I get the error when trying to add it back in. I have the latest IOS and comcast is the only email I am having issues accessing. Does anyone know a fix - other than needing to get a new email? I've had this email for over 20 years at this point.
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