U

Visitor

 • 

1 Message

Saturday, May 31st, 2025 11:08 PM

Checking order status

Last Thursday I ordered a replacement phone. I placed the order thru the service tech who was helping me regarding my lost phone.  I have not received any confirmations or shipping  emails.  However in digging into my account I do see the phone is supposed to be delivered by UPS tomorrow, Monday.  I want the sales paperwork, receipt and so forth as records.  Please assist.

Problem Solver

 • 

767 Messages

1 day ago

@user_itynh9 Have you checked your spam folder or your Xfinity account email? Info might have been sent to a different email account.

forum icon

New to the Community?

Start Here