Thanks for reaching out to us. We do apologize for any issues you're having with your Rcs messaging.
Other users who have the same concerns stated they've uninstalled and reinstalled the Google messenger which has cleared their issues.
You can also try Toggle RCS Off and On: Turn off RCS chats in your messaging app settings, wait anywhere from 30 seconds to a full 24–48 hours to clear security and carrier timers, restart your device, and then re-enable RCS.
Clear App Cache and Data: Go to your phone's Settings > Apps > Google Messages, tap Storage & Cache, and select Clear Cache (and Clear Storage if needed). Do the same for the Carrier Services app if you are on Android.
XfinityOrlandoM
Official Employee
•
3.9K Messages
2 hours ago
@user_46f973
Thanks for reaching out to us. We do apologize for any issues you're having with your Rcs messaging.
Other users who have the same concerns stated they've uninstalled and reinstalled the Google messenger which has cleared their issues.
You can also try Toggle RCS Off and On: Turn off RCS chats in your messaging app settings, wait anywhere from 30 seconds to a full 24–48 hours to clear security and carrier timers, restart your device, and then re-enable RCS.
Clear App Cache and Data: Go to your phone's Settings > Apps > Google Messages, tap Storage & Cache, and select Clear Cache (and Clear Storage if needed). Do the same for the Carrier Services app if you are on Android.
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