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Saturday, July 11th, 2026 11:56 PM

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Trying to changeover phones with same mobile number  but phones are different phones(Samsung and Motorola). Tried going to store and they said to do it through Google. Then they gave me a number to call and they said it would take 24 hours. It has been 26 hours and no change over.

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26 days ago

Thanks for meeting us here in our community about your Xfinity Mobile phones, @user_4zxpcc. You've reached the right place for help. Did your phones activate? Please let us know at your convenience.

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