U

Monday, March 31st, 2025 10:56 PM

change my number

I need to change my cell phone number

Problem Solver

 • 

716 Messages

3 days ago

@user_duczb4 To change your Xfinity Mobile phone number, call Xfinity Mobile customer service at (888) 936-4968 or use the Xfinity app to initiate the change, must be the account holder, primary user, or manager.

Sign in to the Xfinity app with your Xfinity ID.

Tap the Account tab.

Tap Account settings.

Tap Xfinity ID and security.

Tap your mobile number.
On the pop-up screen, tap Change mobile number.

(edited)

Official Employee

 • 

2.2K Messages

21 hours ago

 

user_duczb4 - Hello, thank you for joining the Xfinity Forums community! If you need a new phone number from Xfinity Mobile, we're here to help. If you're already using your Xfinity Mobile phone, call (888) 936-4968 and we can give you a new number. Any changes must be completed by the account holder, primary user, or a manager on your Xfinity Mobile account.

 

Note: All new numbers are assigned at random based on your service address.

I hope this info helps!

 

forum icon

New to the Community?

Start Here