Visitor
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3 Messages
Cell phone upgrade
Hello
I just went into your Rutland VT store and all the staff was great in helping me. Michael deserves a promotion and raise
I'm confused about one thing, a sign outside said I could upgrade to a Samsung S24 on Comcast for free
Yet when we went to do it it increased our monthly bill by over 30 dollars for each line of which I have 2.
So obviously the increased bill indicates it's not free.
I find this false and misleading, can someone please explain it to me
Thank you
Michael [Edited: "Personal Information"]
XfinityBenny
Official Employee
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431 Messages
5 months ago
@user_495671 The Xfinity Mobile team will be able to. Here on the forums we're experts on residential services, and you can count on us for that anytime! For help with the mobile side of your account, Xfinity Mobile customers get secure and direct help on the phone or through Live Chat. You can call or text 1 (888) 936-4968, or chat at xfinity.com/xfinityassistant/?channel=xMobile, where an Xfinity Mobile expert is available 24/7!
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