U

Tuesday, February 11th, 2025 5:56 PM

Cell phone screen is black and not turning on.

Assistance with my cellphone. The screen is black and not turning on. I have already tried a force start multiple times. The charger cord works and I have already cleaned the port

Problem Solver

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716 Messages

2 months ago

@user_7lckb0 What is the make/model of your phone? Have you tried reaching out to the manufacturer for assistance?

Official Employee

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902 Messages

2 months ago

Hey there, @user_7lckb0. One of our awesome community forum problem solvers provided some great troubleshooting steps to take and asked a question. Were you able to get your issue resolved? 

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