1 Message
Cell phone screen is black and not turning on.
Assistance with my cellphone. The screen is black and not turning on. I have already tried a force start multiple times. The charger cord works and I have already cleaned the port
1 Message
Assistance with my cellphone. The screen is black and not turning on. I have already tried a force start multiple times. The charger cord works and I have already cleaned the port
DreamSayerZ
Problem Solver
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732 Messages
3 months ago
@user_7lckb0 What is the make/model of your phone? Have you tried reaching out to the manufacturer for assistance?
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XfinityBradM
Official Employee
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915 Messages
2 months ago
Hey there, @user_7lckb0. One of our awesome community forum problem solvers provided some great troubleshooting steps to take and asked a question. Were you able to get your issue resolved?
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