Visitor
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1 Message
Can’t upgrade my phones
I have been trying to upgrade my phone on a payment plan but it won’t let me as it says I already have too many lines. I have both mobile and internet and have had my phone for almost a year. I have never missed a payment and no one in customer service can help me as they don’t have an answer. They keep telling me to wait a little longer….. I never get a real reason of why.
XfinityDemetrise
Official Employee
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314 Messages
24 days ago
Hi there. Thank you so much for reaching out on our Xfinity Community Forum. I'll be happy to assist. To get started, please follow the steps below to send a direct message.
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