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user_qzqqrh
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Thursday, October 3rd, 2024 2:23 PM

Can't upgrade device

I'm unable to upgrade my current device. On every attempt to do so, I recieve a red letter prompt that reads, "sorry, wr are having technical difficulties. "

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3 months ago

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XfinityBrianH

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3 months ago

 

user_qzqqrh Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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