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Tuesday, August 18th, 2026 7:16 PM

Can't pay now mobile phone bill, internet doesn't work when I leave home

Can't pay phone bill,  internet doesn't work when Ieave home

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1.7K Messages

13 hours ago

@user_95vpz6 Thanks for adding a post to the community. Your mobile phone bill should be paid through automatic payments each month. Sign in to your account and add your payment information so it's billed successfully each month. Follow the steps here https://www.xfinity.com/support/articles/why-phone-isnt-connecting-internet to ensure your phone can use the internet outside of the home. 

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