Visitor
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1 Message
Can't Download eSIM
I cannot download a new eSIM for one of my devices on myline. It says "Something went wrong" every time. The device is unable to make any calls or use data.
Visitor
•
1 Message
I cannot download a new eSIM for one of my devices on myline. It says "Something went wrong" every time. The device is unable to make any calls or use data.
XfinityRay
Official Employee
•
3.4K Messages
1 month ago
Hi there, @user_13q7fs! Thanks for reaching out about the eSIM. We are happy to further help! Is this your first time setting up the eSIM on this device or are you just replacing it? What type of device are you using?
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